Frequently Asked Questions
How does mail-in stringing work?
Mail-in stringing is designed to be simple, safe, and fast!
How is the shipping fee calculated?
The shipping fee at checkout is your return label - rates are based on weight of total purchase.
What if I want to send multiple heads?
Simply purchase the services needed on each seperate head.
What if I want something unique in my stringing?
In order to request something in your pocket (U-Shooters, a lot of whip, a little whip , a longer bottom string, or anything of the sort): Fill out your specifications in the "Notes" section of the selected service.
What if I want to get my head dyed AND strung?
Simply purchase each the servieces needed; this includes the dye service, and the stringing option of your choosing.
I'm local to Charlotte, NC - can I pick-up / drop-off my order?
If local to Charlotte, North Carolina you qualify for pick-up and drop-off services. This feature must be approved by Alex Poole Lacrosse prior to purchase.
I have a question that hasn't been answered.
All other inquiries should be sent directly through the "Contact" page.
What benefits do I get as a player or parent with Team 24/7 Lacrosse?
Being Team 24/7's Official Stringer, I offer multiple exclusives for members of the team - some exclusives include:
I'm a coach, do you offer Team Orders?
Absolutely! Your entire team can be outfitted with player-specific stringing and even dyes designed for your program.